How Effective are Your Renewal Practices?
Service contract renewal performance is fundamental to overall corporate financial health. Existing service relationships represent a predictable recurring revenue stream and provide the foundation from which to grow revenue. Before you can grow relationship value however, you must be able to retain what you have.
Service Renewal Performance: Leaders vs. Laggards
Get an Instant Assessment
Use ServiceXRG’s Contract Renewal Assessment tool to get an immediate evaluation of your current renewal practices and performance. The assessment takes just a few minutes and will provide you with a customized performance scorecard with recommendations for improving contract renewals.
The assessment covers the following areas:
- Overall Renewal Health
- Renewal Rate Performance
- On-Time Renewals
- Renewal Practices
- Service Onboarding Practices
- Success Practices
- Value Delivery
- Renewal Process
You will receive a customized assessment with observations and recommendations based on your input. Your report will be sent to you via e-mail upon completion of this questionnaire. Please note that your responses will be kept confidential.