Take 5 minutes to see where your services stand.

Your journey to Service Success starts with a fast, free self-assessment.

This self-assessment provides you with a big picture perspective of the power and potential of your service organization. Use this as a starting point to identify your strengths and weaknesses and prioritize the initiatives that will deliver the outcomes you need.

The assessment is built on the ServiceXRG Framework™ for Service Success and will gauge your maturity in six essential service capabilities, indicate your potential to achieve service outcomes, and recommend actions to improve.

Start Your Assessment

How do you compare to the
industry average assessment
score of 56%?

By your identifying your organization’s service maturity scores, we can help navigate the path towards:

• Maximizing customer retention by assessing factors that lead to attrition and devising and helping execute practical plans to reduce churn.
• Identifying opportunities to scale service delivery by assessing current capabilities and performance and devising and helping execute practical plans to maximize efficiency.
• Maximizing service contribution to revenue growth by assessing factors that lead to expansion sales and new product purchases and devising and helping execute practical plans to grow service revenue