Resource Library - ServiceXRG

Access Resources to Elevate Your Services

The ServiceXRG Resource Library provides access to industry insights and research.

Note that some resources are available to ServiceXRG members only. Already a Member? Sign In. Not a Member? Request Trial Access.

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Outcome
Activity

eBook

State of Support 2023

Benchmarks & Metrics | Member Only

Measuring Service Contribution

Benchmarks & Metrics | Member Only

Service Growth Metrics

Webinar

Working Smarter To Increase Customer Support Efficiency

Member Only | Playbook

How to Develop World-Class Service Portfolios

Infographic

Service Sales Performance

Best Practices | Member Only

Self-Help and Digital Engagement

Member Only | Workshop

CX Workshop

Best Practices

How to Be Successful with Services

Infographic

Characteristics of World-Class Service Portfolios

Member Only | Workshop

Subscription Practices and Metrics

Infographic

Where does your revenue come from?

Benchmarks | Member Only

Support Response and Resolution Benchmarks

Member Only | Playbook

Customer Success Management Playbook

Infographic

Digitally Engage Your Customers

Best Practices

Service Portfolio Design Best Practices

Best Practices

About ServiceXRG

Best Practices

Success Marketing and Portfolio Management

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