Guest Post Archives - ServiceXRG

Search Posts
Outcome
Activity

1.24.22 Read Time: 2 Mins

Protecting Customer Data During the Support Process

With new data protection requirements and security threats it’s important that Support organizations understand their role in protecting their organizations from these risks. This article introduces how to protect customer …

3.9.21 Read Time: 4 Mins

Sell Services Faster and More Accurately

Company executives understand that selling services alongside core product offerings leads to greater alignment and customer value, while subsequently decreasing the likelihood of customer churn and loss of recurring revenue. …

2.20.21 Read Time: 4 Mins

Service Outsourcing Should Be at the Top of Your To-Do List

Today’s customer service leaders are under enormous pressure to deliver high quality service to more customers across a growing number of channels with budgets that are not matching the pace …

1.20.21 Read Time: 2 Mins

Customer Experience vs. Customer Success – Similarities and Differences

Guest Author Jennifer MacIntosh breaks down the similarities and differences between Customer Experience (CX) vs. Customer Success.

"*" indicates required fields

Name*

First Last

Title*

Company Name*

Email*

CAPTCHA

By clicking the "Submit" button you accept and agree to be bound by the Terms of Use and Privacy Policy.

Name

This field is for validation purposes and should be left unchanged.