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Blog : Top Support and Customer Success Challenges

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Top Support and Customer Success Challenges

By Tom Sweeny March 1, 2022

Each year we begin by asking Service leaders about their top service challenges.

Top Challenges for 2022

It’s no surprise that staffing is a top-of-mind issue for many service leaders.  Establishing the right metrics to measure service performance and impact is also a top-of-mind issue.  Rounding out the top three challenges is reducing customer churn.

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