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Resource Library : Service Sales Performance

Service Sales Performance

Market leading service programs outperform standard service offerings with average rates of attach and renewal at 95% and 94% respectively.  Market leading service portfolios are well structured to offer differentiated service rights, entitlements, and resources to deliver maximum customer benefit.  Leading portfolios outperform typical industry average offerings with attach rates 19% higher and renewal rates 14% higher. Leading portfolios dramatically outperform Lagging portfolios.

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