As we navigate the end of the year, it’s time to focus on a plan for customer support in 2024.
AI is likely a top of mind initiative as it should be.
While we embrace the transformative potential of AI, it’s crucial to remember that the most successful support strategies involve a blend of innovative tools and solid foundational elements.
This newsletter includes insights and resource links for the following:
- Three Pillars of a Successful Support Plan
- Setting the Right Goals for 2024
- The Support Contribution Index
- New Metrics for Deeper Insights
- Better Enablement
- Book Your Free 2024 Strategy Session
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