{"id":252594,"date":"2022-06-01T09:45:00","date_gmt":"2022-06-01T13:45:00","guid":{"rendered":"https:\/\/www.servicexrg.com\/?p=252594"},"modified":"2022-06-14T12:51:52","modified_gmt":"2022-06-14T16:51:52","slug":"its-time-to-modernize-your-service-portfolio","status":"publish","type":"post","link":"https:\/\/www.servicexrg.com\/blog\/its-time-to-modernize-your-service-portfolio\/","title":{"rendered":"It&#8217;s Time to Modernize Your Service Portfolio"},"content":{"rendered":"<p class=\"p-lead\">The industry-wide transition to subscription demands a new approach to service portfolio design. The result is a shift from service portfolios designed for post-sales issue resolution to a expanded role encompassing services to help customers apply and succeed with products.<\/p>\n<p>Companies engaged in service portfolio transformation and modernization will be positioned for growth of recurring revenue while those trailing in the market will struggle to maximize revenue potential.\u00a0 It&#8217;s time to modernize your service portfolio.<\/p>\n<h5>Consider the the follow Service Portfolio Design Market Trends<\/h5>\n<ul>\n<li>Entitlements once considered premium services are now included with subscriptions.<\/li>\n<li>The reactive characteristics of service portfolios (service level response) are supplemented with proactive, success-focused engagement activities.<\/li>\n<li>Support and maintenance programs are increasingly offering success management resources and activities (included or as add-ons) to assist customers with onboarding, adoption and attainment of outcomes.<\/li>\n<li>New portfolio structures offer greater flexibility with access to catalogs of outcome-based services.<\/li>\n<li>Service portfolios are designed to encourage service consumption.<\/li>\n<li>Pricing and payment terms enable spending allocation to meet customers\u2019 changing needs.<\/li>\n<\/ul>\n<h4><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>The industry-wide transition to subscription demands a new approach to service portfolio design. The result is a shift from service portfolios designed for post-sales issue resolution to a expanded role &hellip;<\/p>\n","protected":false},"author":4,"featured_media":252597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[30,35,8,11],"tags":[63],"acf":[],"_links":{"self":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/252594"}],"collection":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/comments?post=252594"}],"version-history":[{"count":7,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/252594\/revisions"}],"predecessor-version":[{"id":252960,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/252594\/revisions\/252960"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/media\/252597"}],"wp:attachment":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/media?parent=252594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/categories?post=252594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/tags?post=252594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}