{"id":251763,"date":"2020-08-08T00:00:00","date_gmt":"2020-08-08T04:00:00","guid":{"rendered":"https:\/\/www.servicexrg.com\/blog\/salesforce-trailhead\/"},"modified":"2022-06-14T16:56:23","modified_gmt":"2022-06-14T20:56:23","slug":"salesforce-trailhead","status":"publish","type":"post","link":"https:\/\/www.servicexrg.com\/blog\/salesforce-trailhead\/","title":{"rendered":"Salesforce Trailhead"},"content":{"rendered":"<div class=\"et_pb_row_inner et_pb_row_inner_0\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_inner et_pb_column_inner_0 et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p class=\"p-lead\">Salesforce Trailhead offers an excellent example for how to develop customer proficiency.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_inner et_pb_row_inner_1\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_inner et_pb_column_inner_1 et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p>Trailhead is a self-paced, online learning platform provided for free to anyone. The platform offers learning on a growing portfolio of salesforce topics, as well as a variety of other non-salesforce-specific skills individuals need to be successful in today\u2019s technology landscape.<\/p>\n<h2>Self-Paced Learning<\/h2>\n<p>Salesforce has taken the best concepts of self-paced learning and created a community of engaged and motivated professionals that want to invest their time to build technical and professional competencies.\u00a0 Most importantly Salesforce Trailhead has removed the daunting barriers to learning \u2013 cost, time and perceived value.<\/p>\n<h2>Learning Community and Ecosystem<\/h2>\n<p>For some companies walking away from training revenue would be unthinkable. This is a bold customer-success focused strategy with benefits to Salesforce, Salesforce professionals and anyone that wants to develop technical and professional skills.<\/p>\n<p>These skills will certainly help companies use and apply the Salesforce platform more effectively, but Trailhead is more than a skills development Initiative.\u00a0 Salesforce is developing an ecosystem with a well-trained workforce.<\/p>\n<h2>Success \u2013 Focused<\/h2>\n<p>For all the industry discussion about developing customer success offerings, here is an example of building the ultimate customer success program.\u00a0 By making comprehensive, well curated learning accessible to everyone, for free, Salesforce has instituted the means to develop product knowledge and expertise to increase the likelihood that companies can be successful with the Salesforce platform.<\/p>\n<h2>What&#8217;s Your Training Strategy?<\/h2>\n<p>Skills development is one of the most effective ways to help your customers adopt and apply your products successfully.\u00a0 Providing comprehensive training programs will help you deliver the skills your customers need.\u00a0 If you are serious about customer success, consider how you can make your training more accessible to all your customers and the ecosystem of professionals that support them.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn about Salesforce Trailhead, self-paced, online learning platform provided for free to anyone. Trailhead offers an excellent example for how to develop customer proficiency.<\/p>\n","protected":false},"author":4,"featured_media":251764,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[30,50,13],"tags":[132,60,54,133,134,135,96,87],"acf":[],"_links":{"self":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/251763"}],"collection":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/comments?post=251763"}],"version-history":[{"count":5,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/251763\/revisions"}],"predecessor-version":[{"id":252980,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/251763\/revisions\/252980"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/media\/251764"}],"wp:attachment":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/media?parent=251763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/categories?post=251763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/tags?post=251763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}