SURVEY SAYS: Top Service Challenges For 2022
Each year we begin by asking you about your top service challenges. Here are the results for 2022.
It’s no surprise that staffing is a top-of-mind issue for many service leaders. Establishing the right metrics to measure service performance and impact is also a top-of-mind issue. Rounding out the top three challenges is reducing customer churn.
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You can also find many useful articles and reports about the challenges you face in our Blog – check it out.