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SURVEY SAYS: Top Service Challenges For 2022

Each year we begin by asking you about your top service challenges. Here are the results for 2022.

Top Challenges for 2022

It’s no surprise that staffing is a top-of-mind issue for many service leaders.  Establishing the right metrics to measure service performance and impact is also a top-of-mind issue.  Rounding out the top three challenges is reducing customer churn

Overcome your challenges to be successful with services!

Let us help you get a handle on your priorities and most pressing challenges. We identify inhibitors and gaps to your success and introduce ways to overcome barriers.

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You can also find many useful articles and reports about the challenges you face in our Blog – check it out.

Exclusive Research Report:

Support Transformation: The Guide to Essential Practices and Metrics

Download the ServiceXRG Support Transformation 2021 research report

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