Welcome to 2021!

2020 was quite a year!  What’s in Store for 2021?

What do you consider to be the top challenges for your service organization in the year ahead? Hiring, training and retaining staff? Transitioning to a subscription model? Implementing new service technologies? Redefining your service portfolio? Adopting success practices? Satisfying and retaining customers? Expanding revenue?

Take two minutes to share your thoughts about the top issue(s) you face in 2021.  All responses are confidential.