Service success is critical to business success — What does your business need from Services?
The State of Service 2022 provides a concise, research-based review of the state of technology services and highlights important trends and the actions companies are taking to respond. This presentation offers a high-level strategic perspective on the role of Services with practical recommendations.
Use this to inform and inspire Service teams to focus on what matters most to meet customer and business expectations of Service.
This resource is for ServiceXRG Members Only.
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