Skip to main content
ServiceXRG
  • Your Challenges
    • Overview
    • Self-Assessment
  • Our Solution
    • Overview
    • Achieving Service Success
    • Our Process
    • Service Success Framework
    • Membership
  • Why ServiceXRG
    • Overview
    • Capabilities
    • Clients
    • Team
  • Resources
    • Resource Library
    • Blog
  • Member Login
ServiceXRG
  • Member Login
  • Self-Assessment
  • Let’s Talk
  • Your Challenges
    • Overview
    • Self-Assessment
  • Our Solution
    • Overview
    • Achieving Service Success
    • Our Process
    • Service Success Framework
    • Membership
  • Why ServiceXRG
    • Overview
    • Capabilities
    • Clients
    • Team
  • Resources
    • Resource Library
    • Blog

Resource Library : Service Growth Metrics

Service Growth Metrics

Every customer touch point is an opportunity to drive growth.

You cannot grow if you do not retain existing relationships or offset churn by introducing customers to new products and service value.

Critical insights into the health of customer relationships indicate when revenue is at risk and when there are opportunities to expand revenue.

This eBook introduces key metrics and benchmarks for measuring the status of customer relationships. Key topics include:
  • Principles of Growth.
  • Service Growth Cycle.
  • Customer Engagement Practices and Metrics.
  • Definitions and Benchmarks.

This resource is for ServiceXRG Members Only.

Already a Member? Login

Not a Member? Request Trial Access

  • All Resources
  • eBook
  • Workshop
  • Member Only
  • Infographic
  • Benchmarks & Metrics
  • Metrics
  • Playbook
  • Best Practices
  • Benchmarks
  • Webinar

Subscribe for even more resources and the latest in your inbox.

"*" indicates required fields

Name*

By clicking the "Submit" button you accept and agree to be bound by the Terms of Use and Privacy Policy.

This field is for validation purposes and should be left unchanged.

ServiceXRG

© Service Excellence Research Group, LLC 2023. All Rights Reserved.

Website by Imagebox

Contact Info
  • Email: info@servicexrg.com
  • Phone: 800-475-0089
Quick Links
  • Your Challenges
    • Overview
    • Self-Assessment (Old)
  • Our Solution
    • Overview
    • Achieving Service Success
    • Our Process
    • Service Success Framework
    • Membership
  • Why ServiceXRG
    • Overview
    • Capabilities
    • Clients
    • Team
  • Resources
  • Let’s Talk
Social Media
  • LinkedIn
  • Newsletter
  • Twitter