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Resource Library : Benchmark Your Self-Services

Benchmark Your Self-Services

Take 5 minutes to see where your self-services stand.

Answer a few questions about your organization’s self-help and digital engagement strategy and capabilities — You’ll get immediate feedback on where you stand compared to industry standards.

This self-assessment empowers you to gain insight into your service organization’s ability to scale service delivery with self-help and digital engagement. Use this self-assessment tool to identify areas for improvement and discover opportunities to optimize the initiatives that will achieve better results.

Start the Assessment

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