Resource Tag: TTR

2.15.24 Read Time: < 1

State of Support

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1.4.24 Read Time: < 1

First Contact Resolution (FCR)

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6.3.22 Read Time: < 1

Support Response and Resolution Benchmarks

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5.30.22 Read Time: < 1

SUPPORT: The Essential Practices & Metrics Guide

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5.18.22 Read Time: < 1

Case Management and Resolution Metrics

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