Success Marketing and Portfolio Management

Success Marketing and Portfolio Management

Success Marketing and Portfolio Management best practices will help you position and sell the value of your Service portfolio

Download the ServiceXRG Insights & Best Practices Report:


Success Marketing and Portfolio Management 

Download Success Marketing and Portfolio Management and discover:

  • The essential sales and marketing practices to position and sell Support and Customer Success offers.
  • Strategies for effective Sales enablement.
  • How to develop a compelling service value proposition.

Get the Insights & Best Practices report now—
just complete the form >>>


Service Organizational Transformation

Service Organizational Transformation

Visualize, strategize, and optimize for service success and recurring revenue.

Download the ServiceXRG Research Report:
The Transformation of the Service Organization

Create an organization that works better, to deliver better customer support.

Download The Transformation of the Service Organization and discover:

  • An analysis of what’s working — and what isn’t — in current service organization structures
  • The characteristics of mature, efficient, and effective service organizations.
  • The catalysts for organizational change — and how to overcome the inhibitors that get in the way.

Get the research now—
just complete the form >>>

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The Future of Service: What You Need To Know

The Future of Service: What You Need To Know

“The subscription wave is forcing everyone to acknowledge the significance of service.”

Listen to the podcast:

Customer Service in 2021: What You Need To Know

 

Customer Service podcast with Tom Sweeny of ServiceXRGFeaturing Tom Sweeny, CEO and Founder at ServiceXRG, and Esteban Kolsky, Chief Evangelist at SAP Customer Experience

Is your customer service organization finally getting the attention it deserves after a year like 2020?

“It should be!” insist Tom and Esteban, given the growing importance of Support in nurturing lifetime customer value and driving recurring revenue. Listen and learn:

  • How customer service has come to be recognized as a revenue generator.
  • Examples of high-performing service organizations.
  • How the e-commerce boom of 2020 continues to re-shape customer service.
  •  Action items you can use today to improve your customer service organization.

Access the podcast now — just complete the form >>>


Using Services to Retain & Grow Recurring Revenue

Using Services to Retain & Grow Recurring Revenue

Unlock new, high-return revenue streams.

Download the ServiceXRG Whitepaper:
Using Services to Retain & Grow Recurring Revenue

 

Learn proven practices for growing recurring revenue with Services.

Download Using Services to Retain & Grow Recurring Revenue, and discover:

  • The 3 service-driven keys to revenue retention and expansion
  • The 4 service-related imperatives for revenue retention and expansion
  • A framework for planning and executing for sustainably increased recurring revenue.

 

Get the whitepaper now—
just complete the form >>>

Download your copy now

Scaling Support Delivery

Scaling Support Delivery

Support demand is on the rise. What’s your response plan?

Download the ServiceXRG Whitepaper:
Four Imperatives for Scaling Support

 

Unwrap the insights of more than 300 respected Service and Support industry leaders. 

Download Four Imperatives for Scaling Support and discover:

  • The most effective approaches to scaling support — proven in high-volume support organizations.
  • The 4 top strategies to scale support and reduce demand.
  • The best practices that make these strategies effective.
  • The metrics that enable precise tracking of your efforts to scale support.

 

Get the whitepaper now—
just complete the form >>>

Download your copy now


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