Digital Transformation Through Support Web Site Design

Digital Transformation Through Support Web Site Design

Learn the elements of successful web support design

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Access to great data is just the first step in achieving your service objectives.  We can help you apply data and research to define and achieve tangible service outcomes.  Leverage our decades of service industry experiences and expertise to achieve the right results faster.

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Digital Transformation Through Support Web Site Design

The digital transformation of support is defined by an increased use of digital technologies to improve and extend core support processes and enable new service capabilities. Self-help tools and content provided through the web are fundamental to support’s successful digital transformation.

  • Topics covered include:
  • Support Digital Transformation
  • Self-Help and The Role of the Web
  • What Customers Want and Where They Find It
  • Web Support Key Trends
  • Best Practices for Support Web Site Design

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