Tag: Service Onboarding
4.21.22 Read Time: 2 Mins
Retention Strategies to Keep the Customers You Have
This article introduces retention strategies to help you keep the customers you have.
11.30.21 Read Time: < 1
Retention is Paramount – Make it a Strategic Priority!
We have become too dependent on electronic surveys and NPS/CSat scores to tell us that our customers are okay. This cannot always provide enough insights to tell us why we …