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Blog : Offerings

Tag: Offerings

2.12.22 Read Time: 2 Mins

From Support to Success Portfolios

Modern, well-defined post-sales service portfolios that combine elements of Customer Support and Customer Success can significantly increase your ability to help customers use and apply products; reduce churn; and expand …

2.3.20 Read Time: < 1

Service Onboarding

When new customers purchase service agreements you must make certain that they understand how to access and use the services they are entitled to through a formal service onboarding process. …

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