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Blog : Forecast

Tag: Forecast

9.12.21 Read Time: 2 Mins

Take Action to Scale Support Delivery

The future success of Customer Support relies on the ability of Support to scale to meet growing demand and fulfill an expanded, success-focused mission. Learn about proven initiatives for scaling …

1.6.21 Read Time: 2 Mins

Support Demand Forecast

Understanding how demand for Support will change is critical to planning, both short-term and long-term. This article introduces the factors the influence Support demand so that you can plan for …

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