Blog : Forecast
9.12.21 Read Time: 2 Mins
The future success of Customer Support relies on the ability of Support to scale to meet growing demand and fulfill an expanded, success-focused mission. Learn about proven initiatives for scaling …
1.6.21 Read Time: 2 Mins
Understanding how demand for Support will change is critical to planning, both short-term and long-term. This article introduces the factors the influence Support demand so that you can plan for …