Customer Relationship Growth Assessment

The Customer Relationship Growth Assessment is a guided assessment available to ServiceXRG Members. This comprehensive assessment examines the practices and approaches used to expand customer relationship value through up-selling and cross-selling activities. The Customer Relationship Growth Assessment examines the following:

  • Portfolio and program design
  • Development of micro-services and add-ons
  • Opportunity Identification
  • Upsell / cross-sell practices
  • Sales resources and skills

Please contact us for more information about the Customer Relationship Growth Assessment.