Customer Engagement Assessment

The Customer Engagement assessment is a guided assessment available to ServiceXRG Members. This comprehensive assessment examines the practices and approaches used to establish new customer relationships from the initial sale, to onboarding and success management. Customer Engagement assessment examines the following:

  • Service Portfolio and Offerings
  • Service Pricing
  • Strength of Value Proposition
  • Sales Enablement
  • Customer Onboarding
  • Product Adoption
  • Customer Needs Assessment
  • Success Planning

Please contact us for more information about the Customer Engagement assessment.